Privacy Policy

1. Who we are

Business IT Solutions (ABN 99 038 242 146), a sole-trader business operated by Avinesh Naicker ("we", "us", "our"), is an Australian AI engineering and finance consultancy providing AI deployment, governance and finance-systems services, and its own software products. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information we collect

We may collect personal information you provide directly, including your name, email address, phone number, company name and the contents of messages you send us. We also collect technical information automatically when you use our website, such as IP address, browser type, pages viewed and referring URLs, via cookies and similar technologies.

3. How we use your information

We use personal information to respond to enquiries, deliver and improve our products and services, process billing, send service communications, and — only where you have opted in — send marketing material such as our newsletter. You can unsubscribe from marketing communications at any time.

4. Storage and security

We protect personal information using encryption in transit and at rest, role-based access controls, audit logging and regular security reviews. We retain personal information only as long as needed for the purposes described in this policy or as required by law.

5. Disclosure

We do not sell personal information. We may share information with trusted service providers who assist us in operating our business (such as cloud hosting and payment processors), each bound by confidentiality obligations, or where disclosure is required by law.

6. Your rights

You may request access to, correction of, or deletion of your personal information by contacting us at support@businessitsolution.com.au. We will respond within 30 days. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

7. Cookies

Our website uses cookies to remember your preferences (such as dark mode) and to understand how visitors use the site. You can disable cookies in your browser settings, though some features may not function correctly.

8. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with an updated revision date.

9. Contact

Business IT Solutions · ABN 99 038 242 146 (Australia)
support@businessitsolution.com.au